Privacy Policy - DghBalance

Introduction

DghBalance ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you provide when contacting us or using our services.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide requested information
To deliver lifestyle-focused nutrition consultations
To improve our website and services
To send relevant information about our services (with your consent)
To comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you
Legal Obligation: Processing is necessary for us to comply with the law
Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and delivering services
Legal authorities when required by law or to protect our rights

All third-party service providers are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK GDPR, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another organisation
Right to Object: Object to processing of your personal data
Rights Related to Automated Decision-Making: Protection against solely automated decision-making

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

DghBalance
22 Castle Terrace
Edinburgh EH1 2EW
United Kingdom
Email: [email protected]
Phone: +44 131 903 1176